By placing an order with KRT Digital Sport (known from now on in this document as KRT) it is understood that you have read and accepted these Terms and Conditions.
An order acknowledgement email detailing the product(s) you have ordered will be sent to you after payment has been made.
That the acknowledgement email is not an order confirmation or order acceptance from KRT, but is only imforming you that we have recieved and are processing your order. Acceptance of your order and the completetion of the contract between you and KRT will take place on dispatch to you of the product(s) ordered, unless we notify you that we do not accept your order or you have cancelled it.
UK deliveries are sent by Royal Mail Recorded signed for, and will cost £2.95 for the first item and then £1.00 for each extra item, to a maximum of £6.95
Example: if you order 3 items, the first is £2.95, the second item is £1.00 and the third item is £1.00, therefore the total postage is £4.95
Delivery to 'Europe' is sent by Royal Mail International signed for, and is £11.50 'per order'
The Rest of the World:
Delivery to the 'Rest of the World' is sent by Royal Mail International signed for, and is £13.50 'per order' (Tracking if available, please see below).
Extract from the Royal Mail website:
Are all International Signed For items electronically tracked when they are delivered?
We track all International Signed For items until they leave the UK and then the item is handed over to the destination country's postal service as a priority item.
The following countries will have tracking overseas; a scan on arrival into the country and on delivery:
Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Ireland, Finland, France, Germany, Hong Kong, Hungary, Japan, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia Sweden and Switzerland.
Please be aware overseas orders are at your own risk, we cannot be responsible for lost packages or misdeliveries by your local post office or actions taken by your local customs office.
Overseas orders will be made up of only (1) one DVD case to hold your full order of DVD's, but all DVD case insert covers will be included, so you can fit them in your own cases if you wish. This is to try and reduced the shipping costs.
Thank you for your understanding.
Please be aware that we carry very little stock.
Estimated processing timescales:
(a) From the filming of the event, to the production of the 'Master' DVD, might take up to 6-8 weeks.
(b) When a 'Master' DVD has already been produced, processing might take up to 3-4 weeks.
Once your order has entered the postal system it should only take a few days more in the UK and probably a few days longer for overseas deliveries. Please be patient. This is because we carry very little stock and we make your order up when we recieve it. We make every effort to deliver products within the estimated times given on our website. However, delays are occasionally inevitable due to unforseen factors. KRT shall be under no liability for any delay or failure to deliver the products within our estimated timescales and we have no liability once our products have entered the postal system. Please make sure that your address details are entered correctly and accurately.
We cannot be held responsible for delivery problems caused by inadequate address details.
Products are usually subject to pre-order only. This is because we do not carry stock. Whilst we try to ensure that our prices are correct, errors may occur. If we discover an error in the price of a product that you have ordered, we will inform you as soon as possible, either by email or phone and give you the option to reorder at the correct price or cancel the order, a refund will be given where you have already paid. In the event that we are unable to supply the products of your choice, we will imform you of this as soon as possible, either by email or phone, and a refund will be given where you have already paid. If we are unable to contact you, we will treat the order as cancelled and refund any monies paid. Payment can be made by cash or cheque if we are at an event (face to face), or by any method specified in the payment section of the websites ordering system. Title to the products ordered shall pass to you on delivery, provided that we have processed the order and received payment, in full, for all the products ordered. All prices are shown in (GBP) (£) pound sterling, but exclude delivery charges, unless expressly stated otherwise.
You may cancel your order, either before you receive the product or within 7 days of receiving it, in accordance with your rights under the Distance Selling Regulations (UK only). But only if the product is returned with the seal intact and the product is in a resaleable condition. We will not refund the postage or any costs relating to returning a product to us. Once the seal has been broken, any product returned can only be exchanged, (like for like) and only if the product is faulty, damaged or has the incorrect content. You should contact KRT immediately by phone, and follow this up with a letter in writing, preferably by email, within the aforementioned time period. (Keeping a copy for your records.) We regret that KRT cannot be held responsible for non-delivery of returned goods so we recommend you get a certificate of posting from the Post Office.
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of our DVD's and your use of this website, shall remain at all times vested with KRT or our licensors. You acknowledge and agree that the material and/or content contained within our DVD's and this website are made available for your personal non-commercial use only, and that you may only download such material and/or content for the purposes of using our DVD's and this website. You further acknowledge that any other use of the material and/or content of our DVD's and this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy (in part or in full), reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and/or content.
KRT cannot be held responsible for poor sound quality (ie.Public Address Systems etc.), poor acoustics (due to filming indoors etc.), or any problem due to curcumstances beyond our control. KRT Digital Sport will use reasonable endeavors to verify the accuracy of any information on its DVD's and/or website, but makes no representation or warranty of any kind expressed or implied, statutory or otherwise, regarding the contents or availablilty of its DVD's and/or website or that they will be timely or error free, that defects will be corrected, or that its DVD's and/or website or the server that makes this information available, are free of viruses, bugs or represents the full functionality.
KRT is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
KRT may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
• name and address (when you place an order)
• email address (when you use our 'Contact Us' form)
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you by email for market research purposes. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
Cookies and how they Benefit You
Our cookies help us:
• Make our website work as you'd expect
• Save you having to login every time you visit the site
• Remember your settings during and between visits
• Offer you free services/content (thanks to advertising)
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass personally identifiable data to third parties
• Pay sales commissions
You can learn more about all the cookies we use below
More about our Cookies
Website Function Cookies
Our own cookies
• Making our shopping basket and checkout work
There is no way to prevent these cookies being set other than to not use our site.
Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Anonymous Visitor Statistics Cookies
We fund our site by showing adverts as you browse our site. These adverts are just links to our sponsors own websites.
Turning Cookies Off
It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here).
Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites
The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/ a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.